Guests often praise
- The kindness and friendliness of the staff
- Comfortable and clean rooms exceeding expectations for the price
- Well-ventilated spaces and a charming patio area
- Refreshing, cool ambiance inside the property
Hotel Santa Cruz
Discover Hotel Santa Cruz in Tuxtla Gutiérrez, Mexico. Rated 3.5 stars with 48 reviews, offering a convenient location for your stay in Chis.
Calle 13a Ote Sur 984, Santa Cruz, 29073 Tuxtla Gutiérrez, Chis., Mexico View on map
What recent guests emphasize
Comfortable stay with friendly service
Visitors highlight the welcoming staff and pleasant, airy spaces, along with good value for money, especially for those seeking rest. Some mixed experiences with staff attentiveness are noted.
Worth knowing
- Some guests experienced inconsistent service from certain staff members
- Expectations should be moderate regarding luxury amenities given the price point
- Best suited for travelers prioritizing rest over high-end features
Best for
- Budget-conscious travelers looking for comfort and friendliness
- Guests seeking a quiet place to relax and rest
- Visitors who appreciate simple, pleasant outdoor spaces like patios
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Photos & spaces
A closer look at the property
Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
About this property
Welcome to Hotel Santa Cruz
Located at Calle 13a Ote Sur 984 in Santa Cruz, Tuxtla Gutiérrez, Hotel Santa Cruz offers a practical option for travelers seeking comfortable accommodations in the area. This 3.5-star hotel features a simple and inviting setting with well-ventilated rooms and a pleasant patio space, creating a relaxed atmosphere for guests.
The hotel focuses on providing a friendly and attentive service, as highlighted by guest comments praising the kindness of the staff. While most visitors find the facilities comfortable and reasonably priced, some feedback indicates occasional inconsistencies in service quality, suggesting a mixed but generally positive experience.
Rooms at Hotel Santa Cruz are noted for offering good value, particularly for those prioritizing rest and basic amenities without lavish extras. Its modest style and convenient location make it suitable for travelers who appreciate a straightforward and welcoming environment.
With easy access by phone through +52 961 612 8874, this property serves as a practical base for those exploring Santa Cruz and nearby areas in Chiapas, Mexico. The hotel accommodates guests who are looking for a no-frills stay with an emphasis on comfort and a relaxed setting.
Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Verified guest reviews
What recent guests are actually saying
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
10
Son muy amables, el lugar es lindo y cómodo, ahí ventilación y el patio está lindo
10
La habitación supera por mucho al precio, son agradables si lo que buscas es descansar Por el precio tampoco exijas una cama de agua
10
Estubo muy bien las señoritas atienden muy bien. Excepto a una.
10
La chica que atiende es súper amable, el espacio es súper fresco, de verdad que me gustó mucho no quería salir de allí.... Muchas gracias por todo.
Location & neighborhood
Where you'll find Hotel Santa Cruz
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